Freediscussions - Great performance, expandable price structure

Mit FreeDiscussions geht ein weiterer Premium-Anbieter ins Rennen. Der Dienst mit Sitz in San Marino und nachfolger der Marke Usenet.nl setzt verstärkt auf Anonymität. Ob sich FreeDiscussions die hohen Anforderungen an einen Premium-Service erfüllen kann, das erfährt ihr in diesem Artikel.

Test result FreeDiscussions

Negative

Speed

9.7

In the speed comparison, FreeDiscussions delivers one of the best results in the test. The test downloads from SBZnzbd just flow through our line and the 1,000 Mbit line used can be fully utilized.

As a result, FreeDiscussions practically always achieves over 100 MB/s in the test series, which is an absolute top value.

6.0

Insgesamt sind die Bewertungen für FreeDiscussions äußerst gemischt und extrem widersprüchlich. So wird beispielsweise von einigen Usern der Kundenservice gelobt, in anderen Bewertungen behaupten User nie eine Antwort erhalten zu haben. Wir können diese Diskrepanzen nicht bestätigen und hatten ausschließlich gute Erfahrungen mit dem Kundendienst vom Usenet.nl-Nachfolger FreeDiscussions.

Frequent feedback:

• Critics criticize the lack of confirmation of terminations, which leads to problems.
• Customer service and the fast response time to inquiries are rated positively.
• Some users praise the ease of use and the quality of the service.
• The company responds to criticism and often offers solutions.

Services

9.4

FreeDiscussions offers new customers a 14-day free trial period so that the service can be thoroughly tested before any payment is due. Cancellation is possible at any time, although payment details must be provided to enable automatic debiting after the trial period.

Payment can be made conveniently by PayPal, credit card or direct debit (in Germany). FreeDiscussions offers a retention time of over 5,300 days and 100 simultaneous connections to the Usenet.

Security and data protection play a very important role at FreeDiscussions and are guaranteed by a no-log policy and 256-bit encryption.

FreeDiscussions is considered to be very beginner-friendly, so there are tutorials and videos to get you started, and support staff are also available by phone to help you if you have any problems getting started.

Customer support

9.6

If you need support, FreeDiscussions customer service is available by email, Facebook and telephone. Telephone support is only available in German and English.

Our test inquiries by e-mail were answered within an hour, which is a remarkable response time.

Our termination was processed by telephone without any problems and the customer service was friendly and competent. We had no problems with waiting times on the hotline; telephone support is always available from Monday to Friday.

FreeDiscussions also has a chatbot on the website that answers frequently asked questions, but cannot answer customer queries regarding tariffs or customer data.

Price-performance ratio

6.1

FreeDiscussion only offers subscriptions that differ in their duration and the high-speed data volume included. It currently starts at €8.33 per month with 35 GB of high-speed data volume, while the 35 GB tariff with monthly billing is currently €13.99. The largest Master package contains 140 GB data volume and costs €14.99.

FreeDiscussions’ prices are therefore comparatively very high, even for a premium provider, and we also feel that the 140 GB in the largest package is no longer up to date.

Once the high-speed data volume has been used up, FreeDiscussions is far from over: from this point on, FreeDiscussions offers a flat rate without a data limit, but with a reduced bandwidth of 2,000 kbit/s.

FreeDiscussions promises a lot of service and even support from experts, which is also reflected in the price. If you want to save money on your Usenet access, you are probably better off with a provider.

Conclusion on FreeDiscussions

Insgesamt kann FreeDiscussions als Premium-Anbieter uneingeschränkt empfohlen werden. Der Nachfolger von Usenet.nl ist unserer Meinung nach besonders geeignet für Einsteiger, die eventuell noch verstärkten Support benötigen. Besonders gut hat uns die kostenlose Testphase gefallen.

Die reduzierte Flatrate nach verbrauchtem Highspeed-Datenvolumen relativiert ein wenig die vergleichsweise teure Angebot, das für Punktabzüge sorgt. Die extrem unterschiedlichen Nutzerbewertungen können wir nicht nachvollziehen, wir hatten eine ausschließlich positive Produkt- und Kundendienst-Erfahrung. Fortgeschrittene User sollten sich lieber andere Anbieter genauer anschauen, denn eine vergleichbare Produktleistung gibt es auch günstiger.